FAQ
Frequently asked questions
If your question is not here, the support desk will answer it.
How many devices can watch at the same time?
Whatever your plan says - one, two or three screens simultaneously. You can install the app on more devices than that, but only the plan's number can play at once. There is no separate 'profile' limit and no hidden restriction beyond the number printed on the plan you bought.
Does my subscription renew automatically?
No. Every code is prepaid and expires quietly. Nothing renews, nothing is charged, and we will not contact you to 'renew' unless you ask us to. Buy another code whenever you are ready.
Get in touch
We answer within one working day, usually much sooner. Support: Mon - Sun, 08:00 - 22:00 (SAST)